top of page

FAQ
Frequently asked questions
General
Setting up FAQs
A: FIRST CARE WALK IN CLINIC provides convenient access to a range of healthcare services, including the provision of generic prescription drugs to ensure affordable medication options for patients. Additionally, the clinic offers on-site blood work, allowing for prompt diagnostic testing during your visit. This combination enables efficient diagnosis, treatment, and medication management all under one roof, enhancing patient care and minimizing the need for external referrals.
A: At FIRST CARE WALK IN CLINIC, we prioritize seamless patient care by closely coordinating specialty referrals and imaging services. When your visit requires further evaluation, our team promptly arranges referrals to trusted specialists, ensuring you receive timely and appropriate follow-up care. Additionally, we facilitate access to diagnostic imaging by working directly with accredited imaging centers, streamlining the process so you can obtain necessary tests without delay. This coordinated approach minimizes wait times and helps maintain continuity in your healthcare journey.
A: At FIRST CARE WALK IN CLINIC, medical care is provided by Dr. Muluken Frew and Nurse Practitioner Mirtha Castaneda, both of whom bring many years of experience in delivering high-quality healthcare services. Patients can trust in their expertise across a range of walk-in medical needs. Additionally, the clinic employs dedicated bilingual medical assistants to ensure effective communication and personalized care for diverse patient populations, enhancing the overall patient experience and making healthcare accessible to those who prefer to communicate in multiple languages.
A: To cancel your membership with FIRST CARE WALK IN CLINIC, you must provide at least one month’s advance written notice before your intended cancellation date. This allows us to process your request effectively and ensures there are no interruptions or unexpected charges. Please submit your cancellation notice via email or in person at the clinic, clearly stating your intention to end the membership and your planned final service date. If you have any questions or need assistance with the process, our staff is available to guide you through the steps.
A: Yes, at FIRST CARE WALK IN CLINIC, you do not need to be a member or schedule an appointment in advance to receive medical care. We operate as a walk-in clinic allowing patients to access a wide range of healthcare services on a first-come, first-served basis. Our professional staff is ready to provide prompt and comprehensive treatment for minor illnesses, injuries, routine check-ups, and vaccinations, ensuring convenient and accessible healthcare whenever you need it.
A: Yes, FIRST CARE WALK IN CLINIC provides blood work and prescription services at discounted prices to ensure accessible and affordable healthcare for all patients. Our clinic is committed to delivering quality medical care while helping reduce the financial burden of essential diagnostic tests and prescribed medications. Patients can receive timely blood testing and prescriptions with transparent pricing, making it easier to manage their health without concern for excessive costs. For more details on available discounts and how to access these services, please contact our clinic directly.
A: Direct Primary Care (DPC) at FIRST CARE WALK IN CLINIC is a membership-based healthcare model that offers patients enhanced access to personalized, affordable primary care without the complexity of insurance billing. By paying a predictable monthly fee, patients receive comprehensive services including same-day or next-day appointments, extended visits, routine check-ups, preventive care, and chronic disease management. This approach eliminates insurance paperwork, reduces out-of-pocket costs, and fosters a closer doctor-patient relationship focused on individual health needs, making quality healthcare more accessible and convenient for the community.
A: At FIRST CARE WALK IN CLINIC, patients can conveniently manage their healthcare expenses by paying a one-time registration fee followed by service fees every four months. This payment structure is designed to provide flexibility and ease, ensuring continuous access to quality medical care without monthly billing. By enrolling with the one-time registration fee, you secure your spot and benefit from streamlined payments, allowing you to focus on your health with minimal administrative hassle.
A: FIRST CARE WALK IN CLINIC provides medical services to patients aged 16 and above, ensuring comprehensive care for adolescents and adults. To better serve our diverse community, we have Spanish-speaking staff available to assist Spanish-speaking patients, facilitating clear communication and personalized care. This commitment helps us deliver accessible and effective healthcare tailored to the needs of all patients.
bottom of page